Frequently Asked Questions 

The National Disability Insurance Scheme (NDIS) is an Australian government initiative that provides support for Australians with permanent and significant disabilities. To be eligible for the NDIS, you must be under 65 years of age, have a permanent and significant disability that affects your ability to take part in everyday activities, and be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.

BluePath Support Group offers a wide range of services designed to support NDIS participants, including: Personal Care: Assistance with daily activities, Medication management, Meal preparation. Errand Assistance: Help with running errands such as shopping and picking up prescriptions. Employment and Education Preparation: Support with job search, Resume writing, and Interview preparation. Community Access and Participation: Help with Attending social, Recreational, and Cultural activities. Household Tasks and Domestic Assistance: Cleaning, Laundry, and other household duties. Respite Care: Temporary care to give primary carers a break, with both in-home and out-of-home options. Allied Health Therapeutic Support: Occupational therapy, Speech pathology, and Physiotherapy. Progress Reports: Regular updates on your development and achievements. In Home Aged Care Services (HCP): Personal and self-care, support for daily activities, Domestic assistance, Social and community participation, Dementia care and support, 24-hour support, Companion care, Palliative care support, In home Respite and Nursing Care.

To access our services, you must first be an NDIS participant with an approved NDIS plan. Once your plan is in place, you can contact us directly to discuss your needs and how our services can support your goals. We’ll work with you to develop a personalised support plan.

We are committed to delivering the highest standard of care and support. Our team of professionals is highly trained and compassionate, and we regularly review and update our services to meet the evolving needs of our participants. We also gather feedback from participants and their families to continually improve our offerings.

Respite Care provides temporary, short-term care for individuals with disabilities, allowing their primary carers to take a break. This service is beneficial for both the carer and the participant, as it offers a change of environment, personalised care tailored to the participant’s needs, and the opportunity for the carer to rest and recharge.

Allied Health services at BluePath Support Group include occupational therapy, speech pathology, and physiotherapy. These services are provided by qualified health professionals who work with participants to develop and implement therapeutic programs aimed at improving physical, emotional, and social well-being.

If you’re interested in joining our team, you can visit our careers page to view current job opportunities. To apply, submit your resume and a cover letter outlining your experience and why you’d like to work with us. Applications can be sent via email to admin@bluepathgroup.com.au or through our online application form.

Participants typically receive progress reports on a regular basis, depending on the nature of the services they receive. These reports include detailed insights into your development, achievements, and any areas where adjustments might be needed to better support your goals.

Our office hours are Monday to Friday, from 8:00 AM to 6:00 PM. You can contact us by phone at 0431 999 540 or via email at admin@bluepathgroup.com.au. Alternatively, you can fill out our online contact form, and we’ll get back to you as soon as possible.

Yes, BluePath Support Group proudly serves participants in both Adelaide and Melbourne. Our services are available across both locations, and our team is ready to support you wherever you are.

Absolutely! We believe in a person-centred approach, meaning that all our services can be tailored to meet your individual needs and goals. During your initial consultation, we’ll work closely with you to develop a customised support plan that fits your lifestyle and aspirations.

In-home respite care involves a professional carer coming to your home to provide care and support, allowing the primary carer to take a break while the participant remains in a familiar environment. Out-of-home respite care provides care at a different location, such as a respite centre or a short-term accommodation facility. This option can offer the participant a change of scenery and new experiences, while the primary carer takes some time for themselves.

Allied Health services are beneficial if you or your loved one needs support with physical, communication, or daily living skills. Our occupational therapists, speech pathologists, and physiotherapists can assess your needs and work with you to develop a personalised program aimed at improving your overall well-being and helping you achieve your goals.

Our employment preparation services include personalised support with job searching, resume writing, interview preparation, and skills development. We also provide guidance on workplace expectations and help in finding suitable employment opportunities that match your skills and interests.

Yes, you can access multiple services at once. We understand that each participant has unique needs, and we are committed to providing comprehensive support. Whether you need a combination of personal care, plan management, and community participation, we will work with you to create a coordinated and effective support plan.

If your needs change and you need to update your NDIS plan, we can assist you with this process. This may involve attending a plan review meeting with the NDIS or working with your NDIS planner to adjust your goals and the supports you receive. We’ll help you prepare for the review and ensure that your new plan continues to meet your needs.

BluePath Support Group stands out due to our personalised, compassionate, and holistic approach to care. We prioritise building strong, trusting relationships with our participants and their families, and we are committed to delivering the highest quality services that truly make a difference in their lives. Our team is dedicated, professional, and passionate about empowering individuals to reach their full potential.

We take privacy and confidentiality very seriously. All personal information and data related to our participants are securely stored and managed in compliance with Australian privacy laws. We only share information with authorized individuals or organisations as required for your care and with your consent. Our staff is trained to ensure that your privacy is respected at all times.

Once you contact us, we aim to get you started as quickly as possible. The timeline can vary depending on your specific needs, the availability of our staff, and the process of developing your personalised support plan. We will work closely with you to ensure a smooth and timely transition into our services, keeping you informed every step of the way.